Shipping Policy

Shipping Methods and Delivery Times

Domestic Shipping: We offer standard and expedited shipping options for all orders within the United States. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that delivery times may vary depending on your location.

International Shipping: We proudly ship our jewelry worldwide. International shipping times vary based on the destination country and selected shipping method. Typically, international deliveries take 7-14 business days. Please be aware that customs processing in your country may cause additional delays.

Processing Time

All orders are processed within 1-3 business days, excluding weekends and holidays. Custom and made-to-order pieces may require additional time for crafting and quality inspection before shipping. Estimated production times will be communicated at the time of purchase.

Shipping Costs

Domestic Orders:Shipping costs are calculated at checkout based on the selected shipping method and delivery location. We offer free standard shipping on all domestic orders over $3000.

International Orders: Shipping costs for international orders are calculated at checkout. Please note that international customers are responsible for any customs duties, taxes, and import fees that may apply.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment and estimate its delivery date.

Signature Requirement

For security reasons, all orders over $1,000 require a signature upon delivery. This ensures that your valuable purchase reaches you safely.

Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to pick up the package, you will be responsible for any additional shipping costs to resend the item.

Lost or Damaged Shipments

We take great care in packaging your order to ensure it arrives in perfect condition. However, if your package is lost or damaged during transit, please contact us immediately so we can assist you with filing a claim with the carrier. Please retain all packaging materials and damaged items as they may be required for the claim process.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at geajewelers@gmail.com  or +1-123-913-1444. We are here to help and ensure that your experience with GEA Jewelers is as smooth and satisfying as possible.